Customer Guidance

Customer Guidance

U-Load  has safety as its first priority. You the customer have a major part to play in  protecting our staff, other road users and the general public.

  • Make sure that all goods are securely attached to the pallet
  • Load the pallet evenly i.e. it is not one side heavy
  • Load the pallet with the heaviest and sturdiest goods on the bottom
  • Do not allow the goods to overhang the pallet
  • Make sure the pallet is fit for purpose, as it will be handled many times by a forklift
  • Ensure that you accurately declare the weight
  • Only load a pallet to its maximum carrying weight 
  • Check for leaks before dispatch
  • Please check that the collecting driver has all of the appropriate documentation and information
  • Please ensure that there are safe loading and unloading facilities available at both the collection and delivery points.